City of Danville Utilities in 1040 Monument Street

City of Danville Utilities in 1040 Monument Street, Virginia: consumer reviews, opening hours, driving directions, photos etc.

Contacts

Local government office

1040 Monument Street,
Danville, Virginia
24541
Get directions

+1 434-799-5255

danville-va.gov

Opening hours City of Danville Utilities:

Rating by customer reviews

(3 / 5) based on 2 reviews
☆ ☆

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Customer Reviews about City of Danville Utilities:

  • One of the first community owned power companies in the world. They are still doing a good job all these years later. Prices have risen vs. the national average in recent years but I look for that trend to reverse as the leadership team is top-notch. I'm proud to be a Danville Utilities customer.
    By Andrew Brooks, February 26, 2017
  • ☆ ☆ ☆ ☆
    Danville Utilities has the absolute WORSE customer service. The only way they get away with the poor customer service is because they have a monopoly in the Danville area. They disconnected services on a rental property stating that I didnt leave the account number when I left the payment confirmation number. So now they are telling me I have to pay $100 extra to get services restored. Here are the complaints: 1. They rarely pick up the customer service phone. You are asked to leave a message and someone will call you back. If one calls during business hours, someone should either pick up the phone or give you the option to hold! It took me 5 attempts to get a live person! 2. I know for a fact that I left an account number when I left the payment confirmation on the voicemail. I have it recorded on my phone to prove it! However, the customer service rep stated I did not and thats why the services were turned off. Spoke to lady at 908AM on September 8th...didnt get her name. I stated well if thats the case , why didnt someone call me because I left a return number? She stated this is collections and not customer service and then hung up! Extremely rude!! 3. Why tack on $50 to a bill that is 35 days late! Usually a percentage is charged for a late fee! Not 50 bucks! Ridiculous!
    By Regina Brandon, October 13, 2016
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About City of Danville Utilities in Danville

City of Danville Utilities is business services based in Virginia.
City of Danville Utilities is located at 1040 Monument Street, Danville, Virginia. You can find City of Danville Utilities opening hours, address, driving directions and map, phone numbers and photos. Find helpful customer reviewsand write your own review to rate the business service.

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